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To Concession Nation: I am writing this letter to say how thankful i am for coming to Concession Nation to have my unit built. I looked for 3 years for a good and qualified builder who was not trying to just get a dollar out of me and at the same time find price and quality. From the first phone call to the time of pickup I can not complain. I was able to work hand in hand with Keith and Alex. I was also facing a tough health department inspection in my area, requirements that no one in the industry was able to meet. I was able to change designs layouts with concession nation many times before the final design was achieved. Very helpful throughout the process and not once was there hesitation from Keith or Alex on achieving this task. Since the purchase and delivery of my unit i have had small problems. Keith has been there every time helping me get things right and fixed even when manufactures gave me the runaround. I am so glad to have waited until finding Concession Nation. I am glad to say i am doing well with my unit and i get No problems from health or fire inspections. With all this said I was able to pass the first time on my inspections here in the Wake County,NC area. Health Inspectors were so pleased with the workmanship, they decided to make a video on the way a Mobile Food Unit should be built. I thank Keith and Alex for the opportunity to do business with them. Sincerely Daniel Henley "Dan's Dog's" Link to Wake County Video: http://www.wakegov.com/food/professionals/facilities/mobile/videos.htmLink to Pics: http://s746.photobucket.com/albums/xx109/dansdogsinc/ |
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Just a quick blog here to praise our Concession Nation experience. When we first got to Concession Nation all we had was a concept and a dream. Alex Alvarez, Keith Brown and the entire manufacturing team quickly turned our concept and dream into our concession trailer reality. What happened along the way was the best display of know how and professionalism we have ever seen. From Satellite TV to computerize to last minute changes Concession nation handled it all with no sweat! In these days of lousy customer service being the norm it's so nice to know places like Concession Nation still exist! CDJ Concessions highest enthusiastic recommendation goes to Concession Nation!!! Catherine and David Johnson |
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"If you're looking to buy a concession trailer, Concession Nation is the place to go. Alex did a great job at designing and building my trailer. When I took delivery of it I could not believe my eyes. Keith took me under his wing and showed me the ins and outs of the concessions business even before taking delivery of my trailer. Just all around great guys to work with." Thanks, |
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Hello my name is JP Monmart from Ontario Canada .I purchased 2 trailers from the state of Florida, the last one a 24 foot totally designed by me for my French fry business. Alexander & Keith came true with pretty well everything I requested especially when it was all done by e-mails and phone calls. The only problem is distance. I just can't take the trailer down to fix little problems but I am sure these 2 guys would take care of them. Be very specific especially if you are ordering a custom made trailer .Quality is great, service is great. J.P Monmart |
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Dear Keith & Alex I would like to convey my most sincere gratitude for all of the help that I have received from the both you. The support that you and your company has given to me and my partner has been so valuable that money can’t buy. I have been in the restaurant business for 40 years and the knowledge you and Alex have about the Concession business is beyond reproach from custom design for trailers to helping to set to the right menu for success and profit. I can’t think of any other place that I would go to for all of my concession needs. For me Concession Nation is the best there is. John J.Flaherty |
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In April of 2009 I drove from Oregon to Miami to pick up my new concession trailer from Concession Nation. I found a hard working bunch of men working amidst the commotion of welding, grinding and securing of kitchen appliances inside of trailers, each at various stages of completion. I was about as far from Oregon as you can get in North America, so I was gratified to find no surprises, either in quality or in pricing. After inspection and signing of documents we hooked up my trailer and I prepared for launch back to Oregon. Just as I was about to pull out of the facility Keith said to me, "Remember, We are not here just to build your trailer. We're here to support you in the future." Flash forward with me to November, back in Oregon. We had a surprise cold snap. It was supposed to get down to 26 degrees F, but that night it got down to 6 degrees F. ( That's my story and I'm sticking to it). I had failed to drain the water from my trailer as I should have, and by my own negligence the freeze destroyed two faucets inside my trailer. I called Keith, and he told me he would send the faucets free of charge. I said “Keith, nothing in life is free," to which Keith replied, "This is. I told you we would be here to support you." In summation: food service is as hard as you've always heard. You probably are going to need help from time to time. Keith and Alex seem to understand that these trailers are as much about the dream of being one's own boss and self sufficiency as about food preparation. To that end, I have no hesitation in saying that Keith and Alex and Concession Nation will be there for you as they have been for me.......... Guy Crump |
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I recently purchased a concession trailer from Concession Nation and found the entire experience to be both professional and painless. Having been in the food and beverage business for 20 years, this was my first venture into the mobile food concession business. After much research on the Internet and many calls around the country to vendors, I choose Concession Nation to purchase my unit from and was relieved to find that I had chosen wisely. Every phone call and question was answered in a timely and helpful manner. More importantly, my unit was delivered on time and functioned as promised. Concession Nation is a throw back to the era of American companies that produce a very good product and stand behind their promises. I look forward to my next purchase from Concession Nation. - Damian Bohager |